Privacy Policy

The Mister Cat Privacy Policy

Introduction

At The Mister Cat, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase on our site, in compliance with international regulations, including the GDPR (European Union), UK GDPR (United Kingdom), PIPEDA (Canada), CCPA (California, USA), Privacy Act 1988 (Australia), and Privacy Act 2020 (New Zealand).

1. Information We Collect

We collect different types of information to provide and improve our services:

  • Personal Information: Name, address, email, phone number, payment information, and order details.
  • Browsing Information: Browsing data, IP address, device type, browser type, and cookie data.
  • Marketing Information: Marketing preferences and feedback provided in surveys and interactions with our team.

2. How We Use Your Information

We use your personal information to:

  • Order Processing: Manage and deliver your orders.
  • Communication: Send order updates, respond to inquiries, and provide customer support.
  • Marketing: Send promotional information on new products, offers, and updates, with your consent.
  • Site Improvement: Analyze your behavior on the site to enhance our platform and shopping experience.

3. Information Sharing

We may share your information with trusted third parties solely for specific purposes:

  • Logistics Partners: Delivery companies to ensure product delivery.
  • Payment Processors: Services to process payments and protect against fraud.
  • Marketing Platforms: Email providers and other platforms to send updates and promotions (with your consent only).

4. Data Security

We implement physical and electronic security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, while we strive to protect your data, no method of internet transmission or electronic storage is entirely secure.

5. User Rights (GDPR and UK GDPR)

If you reside in the European Union or the United Kingdom, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your data under certain circumstances.
  • Right to Portability: Request that your data be transferred to another company.
  • Right to Object and Restrict Processing: Object to or restrict data processing.

To exercise these rights, please contact us at contact@themistercat.com.

6. Use of Cookies

We use cookies to enhance your experience on our site and to collect data on site usage. Cookies are small files stored on your device that help us recognize your browser and remember your preferences. You can manage your cookie preferences through your browser settings.

7. International Data Transfers

The data we collect may be transferred to and stored on servers outside your country of residence. By providing your data, you consent to these transfers. We take measures to ensure that your information is protected, regardless of where it is stored.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless the law requires a longer retention period. After this period, your information will be securely deleted.

9. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We recommend reviewing this page regularly to stay informed of any updates. Significant changes will be communicated via our website or email, as necessary.

10. Contact Information

If you have questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

The Mister Cat
Email: contact@themistercat.com